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Citizen Trust in Civil Servants: A Cross-National Examination
International Journal of Public Administration (2016)
  • David J. Houston, University of Tennessee - Knoxville
  • Nurgul R Aitalieva, Ph.D., Indiana University - Purdue University Fort Wayne
  • Andrew L. Morelock
  • Chris A. Shults
How trusting of civil servants are citizens in North America and Europe? What individual-level and national-level attributes correlate with trust in civil servants? To answer these questions, data from national samples across 21 countries are taken from the International Social Survey Programme (ISSP) 2006 Role of Government module and are analyzed by estimating multilevel binary logistic regression models. Trust is correlated with both subjective (at the individual-level) and objective (at the national-level) indicators of performance. The quality of institutions also matters as countries with lower levels of public sector corruption experience higher levels of trust in the civil service.
  • corruption,
  • government performance,
  • multilevel modeling,
  • trust,
  • civil servants,
  • ISSP
Publication Date
Winter November 8, 2016
Citation Information
David J. Houston, Nurgul R Aitalieva, Andrew L. Morelock and Chris A. Shults. "Citizen Trust in Civil Servants: A Cross-National Examination" International Journal of Public Administration Vol. 39 Iss. 14 (2016) p. 1203 - 1214 ISSN: 0190-0692
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